Terms &Privacy
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Terms of Service
Last updated: September 2026
1. Acceptance Of These Terms
These Terms of Service govern your use of the Summit Air & Comfort Co. website and any service, repair, installation, or maintenance agreement performed by our team out of 2845 Wilderness Place, Suite 120, Boulder, CO. By booking a visit, approving work, or using this site you agree to be bound by them.
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2. Estimates, Pricing & Payment
Replacement estimates are free. Diagnostic visits carry a flat service call fee, quoted before scheduling and credited toward the repair when the work is approved. Repair pricing is flat-rate and confirmed in writing before work begins.
Payment is due on completion unless a written financing or maintenance plan agreement says otherwise. Maintenance plans renew annually on the same calendar day using the payment method on file.
3. Cancellation, Holds & Refunds
Cancel or reschedule a service visit up to 12 hours before your arrival window at no penalty by contacting hello@summitaircomfort.com or calling us. Late cancellations and missed appointments may incur a trip charge.
Maintenance plans may be cancelled with 30 days written notice; completed visits within the plan year are non-refundable. Special-order equipment is non-refundable once ordered.
4. Warranties & Limitation Of Liability
Workmanship on approved repairs and installations is warrantied for the period stated on your invoice. Equipment carries the manufacturer's own warranty, which may require documented annual maintenance to remain valid.
To the fullest extent permitted by law, Summit Air & Comfort Co., its owners, technicians, and staff are not liable for indirect or consequential loss, or for failures caused by pre-existing conditions, unapproved repairs, or work performed by others. Nothing here limits liability for gross negligence.
5. Access & Site Conditions
You agree to provide safe access to the equipment, disclose known hazards, and secure pets during the visit. We may pause work where conditions are unsafe, where permits are required, or where hidden damage changes the approved scope.
6. SMS & Marketing Consent
By providing your phone number you consent to receive transactional and marketing messages from Summit Air & Comfort Co.. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.
7. Changes To These Terms
We may update these terms and will post the revised version on this page with a new effective date. Continued use of our services or website after changes constitutes acceptance. Questions? Contact hello@summitaircomfort.com or (303) 555-0142.
Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you give us directly: name, service address, email address, phone number, billing details, equipment and system details you share with your technician, and any message you send through our forms.
We also collect limited technical data automatically — IP address, browser type, device type, pages visited, and referring URL — through analytics and standard server logs.
2. How We Use Your Information
To schedule and perform your service visit, process payments, keep accurate equipment records, respond to inquiries, send arrival and service updates, and — where you have consented — send maintenance reminders and offers.
3. Sharing & Third Parties
We never sell your personal data. We share it only with service providers that help us operate: payment processors, dispatch and scheduling software, equipment manufacturers for warranty claims, email and SMS providers, and analytics tools.
4. Cookies & Analytics
This site uses cookies and analytics tools to understand traffic and improve the experience. You can block cookies in your browser settings and enable a do-not-track signal; core booking functionality may be limited if you do.
5. Data Retention & Security
We retain customer and equipment service records for as long as needed to honor warranties and to meet legal, tax, and liability obligations. We use industry-standard safeguards, though no method of transmission or storage is fully secure.
6. Your Rights
To request a copy of your data, correct it, or ask us to delete it, contact Summit Air & Comfort Co. at hello@summitaircomfort.com or (303) 555-0142. We respond within 30 days. Depending on where you live you may have additional rights under state or national privacy law.
7. Children's Privacy
We do not knowingly collect information from anyone under 13. Service appointments must be booked by an adult who owns the property or is authorized to approve work on it.